Who We Are
UNI Partners was founded in 2005 under the premise that our clients desired and needed the flexibility of selecting their preferred contact center destinations in an UNBIASED, UNFILTERED environment without volume leverage or long-term commitments with unprofitable contact centers.
UNI gives your business access to the industry's best suppliers and talent located just about anywhere on the Globe, speaking just about any language for just about any price point. Whether it’s a large regional center, a more boutique environment, or even home-based agents, we give you access to supplier sites and captive or WFH personnel with customized program technology, infrastructure and human resources in an unbiased, unfiltered environment.
UNI Partner suppliers are an extension of your business in helping to drive improved quality and performance metrics.
With more than two decades of Contact Center/ BPO experience and having worked with some of the best domestic, near and off-shore suppliers in our space, UNI is uniquely positioned to assess your projects and provide the right supplier partner for your important programs.